Dear ECQco Customers,
Like many retailers, we are watching the Coronavirus (COVID-19) outbreak in Newfoundland and Labrador very closely. As we navigate through this together, our priority is to protect your wellbeing, that of our staff, and to ensure that our store and class environments remain safe and welcoming.
We want to make sure you can continue to access supplies and inspiration. For now, we will remain open to serve you for all your fabric and sewing needs. All scheduled classes, with the exception of our Youth: Learn to Sew series will go ahead. If you have registered for a class and would like to cancel, we are happy to offer you a full refund or store credit for the amount of your registration. If you are feeling unwell, we ask that you not attend a class and refrain from visiting our retail location.
If you would prefer to shop from home, we are also able to process purchases online at www.eastcoastquiltco.com and over the phone with our regular shipping and in-store pick-up options. For now, we are also offering free delivery in the St. John’s and Mount Pearl Metro areas on purchases over $40.00. Unfortunately, our website platform does not allow us to remove the shipping charge, however, after you place an order we will refund that amount to you prior to delivery.
We are taking extra precautions including enhanced cleaning and prevention actions to prevent any potential spreading of the virus at our 343 Water Street location. We are relying on the credible guidance and recommendations of our public health agencies including the Newfoundland and Labrador Department of Health and Community Services, the Public Health Agency of Canada, and other organizations. We will work with local authorities to address any restrictions to keep our community safe and healthy.
Thank you for your understanding and cooperation.
Best regards from the ECQCo Team
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